BOOKING TERMS & CONDITIONS
Payments
A non-refundable registration fee of £50 is due at the time of booking. Payment of fees must be received in full 28 days prior to the course start date, or on registration if less than 28 days before the course start date. Payment may be made by bank transfer, cash or credit/debit card. Payment must be made in Pounds Sterling. Bank details are provided on the payment details form. If paying by bank transfer, payment must include ALL bank transfer charges.
Discounts
The longer-course discounts apply ONLY when all fees are paid in full in advance of the course start date. No further discounts will be given. Only one discount type is permitted per booking.
Visas
Payment must be received in full prior to any supporting documents being issued. If a visa application is rejected and we receive a copy of the original form (given to you by the Embassy, explaining why your application has been rejected) at least 7 days prior to arrival we will refund the fees received in full, less the registration fee, any courier fees and any bank charges. A cancellation fee equivalent to 1 week’s
accommodation and tuition will apply if we receive written evidence less than 7 days prior to arrival. There is a charge each time documents have to be sent by courier, the price will depend on the end address.
ABC cannot be held responsible for decisions taken by embassies or Immigration authorities regarding entry visas or visa extensions.
Should your arrival day be postponed due to delayed visa applications, ABC cannot guarantee the original accommodation allocation.
It is our policy in accordance with UK Government guidelines, to report any student requiring a visa to the immigration authorities should they fail to arrive for their course or leave early without good reason.
Refunds & Cancellation
Cancellation prior to arrival
A cancellation fee equivalent to 1 week tuition and accommodation and the registration fee will apply for all cancellations received less than 14 days prior to the course or accommodation start date – whichever comes first. For this reason, we strongly recommend that you purchase insurance – see separate page for details.
Termination of course after arrival
No refunds of tuition or registration fees will be given by ABC once the student has started his/her course.
Absence
No refunds of tuition or registration fees will be given by ABC should the student be absent from school for whatever reason. Students must inform ABC office if they are going to be absent from school. Courses may not be extended to include any days/weeks tuition missed.
Changes to Enrolment
ABC reserves to right to charge an Administration Fee of £50 each time the course or accommodation is changed after ABC has confirmed the initial enrolment. 7 days notice must be given if a student wishes to make changes to their course or accommodation.
Materials Deposit
Students who wish to borrow materials, such as books, CD’s and DVD’s, are required to leave a deposit of £20 at the start of their course. This is refunded at the end of the course provided all borrowed materials are returned in the same condition as they were loaned.
Expulsion
ABC reserves the right to expel students for unacceptable behaviour including, but not limited to, harassment of teachers or other students, possession or consumption of illegal drugs and alcohol, smoking in restricted areas, malicious damage to school property or place of accommodation, threatening other students’ safety, breaking local law. No refund will be given. Repatriation is at the students own expense.
Liability
If ABC is unable to deliver all or part of any course, our liability will be limited to the value of the course not provided. ABC will not be liable in any circumstances for any consequential loss whatsoever. ABC will not be held liable for loss, damage or injury to persons or property.
Students must pay the full cost of any damage they cause to property.
Insurance
Students must have adequate health, accident and travel insurance.
Photography & Filming
ABC may take promotional photographs and video footage of students. If students do not wish to participate, ABC will respect their wishes.
Medical Information
ABC must be informed of any special medical information which applies to the student. Any student arriving with a serious medical condition not previously reported, or which requires regular staff supervision, may be sent home without any refund of fees. Any costs incurred through repatriation will be borne by the student. ABC will try to accommodate any special needs as far as deemed reasonable.
Social Programme
ABC reserves the right to make changes to the social programme due to weather conditions or any other reasons beyond our control. Any misconduct will lead to total exclusion from the social programme. Excluded students will be given supervised private study for two hours instead.
Website
The information contained on our website is for general information purposes only. The information is provided by ABC Languages Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage, or any loss or damage whatsoever arising from loss of data of profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of ABC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, ABC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Force Majeure
Without prejudice to the foregoing, ABC will do its utmost to provide the necessary care of students affected by causes beyond its control; however extra accommodation, transfers, repatriation and any other expenses resulting from such causes are to be borne by the student. In any such case, students might have to be accommodated in emergency accommodation which may not be of the same standard or located in the same geographical areas as the accommodation that would otherwise be provided by ABC in terms of its obligations. If, notwithstanding that it has no obligation to do so, ABC covers any costs for which the student is responsible; ABC shall be refunded such costs in full.
ABC will not be responsible for any failure to comply with any of its obligations (and, therefore, shall not be required to provide any compensation) if the failure is occasioned by any cause beyond ABC’s reasonable control; nor shall ABC be responsible for any costs incurred by or on behalf of the student as a result of any such cause. Such causes shall include but shall not be limited to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster and unusually adverse weather conditions.
